Customer Portal

This PORTAL provides Tartan Homes’ purchasers with up-to-date information on key milestones in the construction and completion of their homes, and on the status of developments in their respective communities – including grading and landscaping, completion of streets, the addition of new schools and more. Check back often to find out what’s happening on your home and in your community.

Check the status of your home

Please note: Shortly after you receive notification from head office that your building permit has been picked up, you will be able to access information about your home.

You will be notified by your sales representative to schedule a hosted courtesy walk-through before drywall installation and PDI a week or two before closing.

To find your lot enter your complete lot number. Lot numbers contain your Community abbreviation, your Phase number, Lot number, and Unit letter (if your home is an attached or semi-detached unit). Note that there are also dashes between each part of the complete lot number.

Community Abbreviations
Findlay Creek = FC; Havencrest = HC; Russell Trails = RT; Poole Creek = PC; Wateridge = WR

Unit Letters
For Semi-detached units the letter depends on the garage orientation – when facing your home if the garage is on the left your garage orientation is Right and vice versa.

For Townhomes each unit has a letter: A, B, C, D or E

Single Family Homes do not have a unit letter.

Here are examples of complete lot numbers that would be entered in the field. The format is Community, dash, phase number, dash, lot number, garage orientation letter.

  • Semi-detached unit: PC-17-8L
  • Townhome: FC-1-98B
  • Single Family Home or Detached Bungalow: HC-1-4

Community Updates

  • Wateridge Village

    August 2016

    This Fall we will be offering semi-detached homes and a brand new line-up of townhomes in Wateridge.

    December 2016

    The sales office will open December 3, 2016.



    More details

  • Findlay Creek Village

    Findlay Creek Village is Ottawa’s family-friendly community, located just off Bank Street south of Leitrim Road, and featuring Tartan Single-Family Homes, Bungalows & Townhomes.

    More details

  • Havencrest Logo


    Located at Fallowfield and Strandherd, this new Barrhaven community features our complete line-up of singles, bungalows, semi-detached homes & townhomes.

    More details

  • Poole Creek Logo

    Poole Creek

    Poole Creek is in the centre of everything in this great location near the charm of Stittsville and all the convenience of Kanata. Poole Creek Village will become home for 450 families with future plans for a park and school.

    More details

  • Russel Trails logo

    Russell Trails

    In the heart of Russell, we have several new Single Family 2-storey home floorplans and new Bungalow floorplans at Russell Trails – all on 50′ lots.  Plus we also have Semi-detached Bungalows exclusive to Russell!

    More details