Service Request

Request Form

Tartan - Request Service

Phone Number: 613-822-3129
Fax: 613-822-0368

Business Hours: 8am to 4pm
After Hours Phone Number: 613-229-2942

Email:  service@tartanhomes.com

For Java Condos, please call 613-822-2907

Damage Report

Download 24-Hour Damage Report Form

Owner's Manual

Download Tartan Home Owner's Manual

Inspection Forms

The Tarion Warranty Program provides excellent information on coverage. You can download the 30-day and Year-End Inspection Forms from the Tarion site.

Tarion Forms

Tarion also have some informative videos.  Click here.

24-Hour Emergency Service

During non-business hours, please direct calls to the following:

Plumbing:  BE Mechanical - 613-749-5611

Heating:  Check the sticker on the furnace for emergency phone number.

Please note that emergency calls to the contractors noted above that are not deemed to be an emergency will result in the homeowner being billed directly by that contractor.

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