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Customer Care Videos

Home . Customer Care Videos

Illustration of newly-purchased home.

 

CONGRATULATIONS ON THE PURCHASE OF YOUR NEW TARTAN HOME!

You must be getting excited to move!  Packing your boxes, forwarding your mail and getting your utilities changed to your new address!

We know you are busy, but the next step in your new home process – after you move in – is extremely important and we have a lot of information to provide to you.

The videos at the link below will inform you of what to expect in the next part of the new homeowner process.

Click the links below to watch the videos.

Illustration of PDI document.

The PDI – Pre-Delivery Inspection

Illustration of new homeowners and a realtor.
Before You Move In

Illustration of new homeowners and a home inspector.
After You Move In – The 30 Day List, Year End & Tarion Warranty – Part 1

Illustration of a new home.
After You Move In – Landscaping, Exteriors & Avid Review – Part 2

 

 

Tartan logo.

Illustration of a new home and an inquisitive homeowner.
After You Move In – Landscaping, Curbs & Driveways

If  you have any questions after watching any of the videos, feel free to reach out to your Tartan Homes Sales Representative.