Table of Contents
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Overview
- INTRO
- The Steps Involved: An Overview of Your New Home Experience
- You have signed your Purchase Agreement
- Finalizing your Mortgage
- New Home Selections
- Construction of your Home
- Pre-Delivery Inspection
- Closing on Your Home
- Caring for Your Home
- Your Feedback and Suggestions
- Repeat Buyers and Referrals
- Design Centre Selections
- Construction of Your Home
- Pre-Delivery Inspection
- Closing on Your Home
- Caring For Your Home
Your Feedback and Suggestions
We want to maintain open communication with you, not only through the buying process but after you move in. We are always looking to improve the homes we sell and the service we provide, so we welcome your comments on how we’ve performed. We survey our customers after they move in with a view to building the best homes and the best customer relationships possible. Your feedback helps us to reach that goal.
We hire an independent customer satisfaction survey company to help us get a better picture of how we are doing. We ask our customers to give an honest assessment – the surveys are anonymous, and our customers’ personal information is not shared with anyone.
